Welcome

Welcome to Journalu!

I specialize in one of a kind handcrafted JOURNALS.

All of my products are created in a smoke-free environment.

Thanks for stopping by my shop!

Payments

I accept payment via direct checkout [credit cards] or PayPal. If paying by PayPal, payment is expected within 3 days of purchase or item will be relisted.

Shipping

Pre-made items ship within 1-3 business days of payment receipt.

For Custom Order shipping estimates, please see specific listings or contact me directly.

No item will be shipped until payment has been received.

If you have special shipping requests, please contact me before making a purchase!

Please leave feedback for me when you receive your item so I know that it has arrived.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If for any reason you are not satisfied with a purchase, you may return the item for a full refund (minus shipping costs) within (7) business days of receipt of item, assuming the item has remained unused and is in sellable condition.
**CUSTOM ORDERS ARE NOT RETURNABLE OR REFUNDABLE. HOWEVER, IF YOU ARE UNHAPPY WITH A CUSTOM ORDER, PLEASE CONTACT ME ASAP SO WE MAY TRY TO RESOLVE THE ISSUE. I WANT YOU TO BE 100% HAPPY WITH YOUR JOURNAL!

Additional

If you purchase an item as a gift: I will include a gift ribbon and gift card, at no extra charge. I will also ship directly to the gift recipient. Just let me know what you prefer in the "Note to Seller" section at checkout. Thank you! :)

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